Ebony was extremely helpful from our first contact and request through to our return from our trip. We had an aggressive timeline to decide and find a trip that was right for our family and she helped with speed, detail, and an agile approach. She was very communicative and made things really easy for us!
Archives: Testimonials
Lynn C.
We just returned from a wonderful Norwegian Western Caribbean cruise. From the very beginning, Ebony made the planning process seamless, ensuring every detail was taken care of. Her assistance along the way, including her helpful reminders, made everything stress-free so we could focus on making memories.
Ebony’s dedication to her clients truly sets her apart. Whether we plan well in advance or book something last minute, she always goes above and beyond to meet our travel needs. We are so grateful for her expertise and highly recommend her to anyone looking for a knowledgeable and caring travel agent. Thank you, Ebony! We can’t wait to plan our next adventure with you!
Ifeoma E.
This is our second time using Ebony Aelterman to book a Disney Cruise vacation. For our first Disney booking, being new to the whole process, Ebony was fantastic in helping us secure the cruise. She really pointed out which onboard activities to do, especially the Royal Gathering, which Disney offers only a select number of spots for. This particular onboard activity fills up quickly. I was able to secure a spot, and it ended up being a big hit with my 7-year-old daughter. It was the main thing she remembered from the cruise.
Additionally, Ebony provided us with weekly tips and guidance on what to expect on the Disney Cruise, which really helped us prepare. She responded to my multiple emails promptly and was always obliging. The experience was so magical and awesome for my daughter and me that we decided to plan another Disney cruise, and once again, we used Ebony to help us.
As always, Ebony did not disappoint, and her guidance was unparalleled and exceptional. I have since recommended her to a couple of friends.
You will not be disappointed using her services. Thanks, Ebony Aelterman!
Amanda B.
Thank you for once again helping make our trip to Disney Magical {Cheer Nationals}. This is the fourth time we’ve counted on Ebony to book our Disney trip. Ebony provided us with a stress free trip. She handled all the details making our trip much more relaxing. I look forward to letting her help us again in the future.
The On Family
The time spent at Disney World with my family was truly special, and we were able to create lasting memories. I’m so grateful to you for planning everything and making this trip such a fantastic experience for us.
Candy & Keith S.
Our trips are always organized and well planned. We decided to road trip it this time to Branson and Kansas City, MO. It was an amazing trip, full of adventures…all of the right events to put us in the Christmas spirit. Thank you Ebony for always listening to our ideas and putting them into motion for lifelong memories. We appreciate you and look forward to our next adventure!!!
James S.
Park City was awesome and we had a blast. But it would not have been as successful with out the help of Ebony Aelterman at Family Travel Adventures LLC. We have used her for our last three family vacations and she does not disappoint. She is so professional and will plan out every aspect of your trip. For the last three years we haven’t had to stress or worry about planning a vacation. We just tell her where we want to go and it’s done. She will keep you informed every step of the way and leaves no stone unturned. She is readily available for question during planning and if issues arise during the trip. If you are looking to take a vacation I highly recommend reaching out to her. Thanks again Ebony!
Rick & Shari S.
Ebony is the best to work with. She has arranged several of our past trips and each one was perfect. She is already arranging two future trips for us. She makes it all so much easier and she knows the best resorts to visit. She knows what we like and goes beyond our expectations. Thank you Ebony!
{Riviera Maya}
Melanie S.
My husband and I just had an amazing 10th anniversary trip to Berlin and Paris, and we cannot thank our travel agent Ebony enough for making sure the trip wasn’t over before we left the US! Hurricane Helene was headed straight towards Atlanta and we decided the day before our scheduled flight to try to get out early to avoid the storm. While we were both at work and watching the weather, Ebony was making calls and texting us flight options. When we decided at 2pm on a flight leaving that night, she started making flight and hotel arrangements while we sped home to finish packing and leave for the 2 hour drive to the airport! She knew exactly what she was doing and was able to get us out ahead of the storm, which for us was absolutely priceless. Also, she helped us plan an absolutely amazing trip that we will treasure forever!
Melissa F.
A huge thank you to Ebony Aelterman for planning a lovely trip to England and Scotland. We visited Edinburgh, Windsor Castle, Buckingham Palace, Churchill’s war rooms among other places, and even two day trips. We visited three villages in the Cotswolds one day and Highclere Castle (of Downtown Abbey fame) on another day. I could go on and on… it was wonderful. Everything went so smoothly. I would highly recommend taking advantage of such an experienced travel agent. She’s the best!
Liberty D.
We had the absolute best time!
Ebony took care of every possible detail…from flights, transfers, dinner reservations, customs forms, and even saving us valuable vacation hours by not letting us get pulled into “presentations. ” The accommodations were lovely and the service phenomenal. Especially for a big group with diverse ages.
Thank you!!!
{Dominican Republic}
Colleen R.
This was our family’s first non-packaged (i.e. pre programed bus trip) to Europe. Ebony skillfully guided me (the family planner) through the numerous details to bring 7 people from 3 different cities together for a two-week adventure in Rome and Santorini. Her planning was flawless and seamless; including airport transfers, centrally located hotels, and high quality excursions. Ebony’s guidance and recommendations directly contributed to the success of this “once in a lifetime” trip. I look forward to working with her again on our next adventure.
Janet S.
My daughter and I recently took an amazing trip to Punta Cana. We stayed in an all-inclusive resort and went on a special excursion. Ebony was amazing! She listened to all our requirements and nice-to-haves and made recommendations based on those. She was with us every step of the way, always providing guidance. She was so responsive throughout the entire process. She took the stress out of the planning. I highly recommend Ebony without reservation!
Rachel G.
I’m not sure I’ll ever take another vacation without consulting Ebony first. This was the easiest vacation we’ve ever been on. Our kids had a blast and it was so much better for me to not be stressed out with details.
Lisa H.
Ebony is the BEST! We just returned from a bucket list trip to Alaska! Ebony took care of every detail, even the details we didn’t even know about. Knowing she was in our back pocket the entire time, gave us peace of mind to enjoy every minute of our vacation. We will continue to only use Ebony for all future travel! Highly recommend!
