My husband and I just had an amazing 10th anniversary trip to Berlin and Paris, and we cannot thank our travel agent Ebony enough for making sure the trip wasn’t over before we left the US! Hurricane Helene was headed straight towards Atlanta and we decided the day before our scheduled flight to try to get out early to avoid the storm. While we were both at work and watching the weather, Ebony was making calls and texting us flight options. When we decided at 2pm on a flight leaving that night, she started making flight and hotel arrangements while we sped home to finish packing and leave for the 2 hour drive to the airport! She knew exactly what she was doing and was able to get us out ahead of the storm, which for us was absolutely priceless. Also, she helped us plan an absolutely amazing trip that we will treasure forever!
Archives: Testimonials
Melissa F.
A huge thank you to Ebony Aelterman for planning a lovely trip to England and Scotland. We visited Edinburgh, Windsor Castle, Buckingham Palace, Churchill’s war rooms among other places, and even two day trips. We visited three villages in the Cotswolds one day and Highclere Castle (of Downtown Abbey fame) on another day. I could go on and on… it was wonderful. Everything went so smoothly. I would highly recommend taking advantage of such an experienced travel agent. She’s the best!
Liberty D.
We had the absolute best time!
Ebony took care of every possible detail…from flights, transfers, dinner reservations, customs forms, and even saving us valuable vacation hours by not letting us get pulled into “presentations. ” The accommodations were lovely and the service phenomenal. Especially for a big group with diverse ages.
Thank you!!!
{Dominican Republic}
Colleen R.
This was our family’s first non-packaged (i.e. pre programed bus trip) to Europe. Ebony skillfully guided me (the family planner) through the numerous details to bring 7 people from 3 different cities together for a two-week adventure in Rome and Santorini. Her planning was flawless and seamless; including airport transfers, centrally located hotels, and high quality excursions. Ebony’s guidance and recommendations directly contributed to the success of this “once in a lifetime” trip. I look forward to working with her again on our next adventure.
Janet S.
My daughter and I recently took an amazing trip to Punta Cana. We stayed in an all-inclusive resort and went on a special excursion. Ebony was amazing! She listened to all our requirements and nice-to-haves and made recommendations based on those. She was with us every step of the way, always providing guidance. She was so responsive throughout the entire process. She took the stress out of the planning. I highly recommend Ebony without reservation!
Rachel G.
I’m not sure I’ll ever take another vacation without consulting Ebony first. This was the easiest vacation we’ve ever been on. Our kids had a blast and it was so much better for me to not be stressed out with details.
Lisa H.
Ebony is the BEST! We just returned from a bucket list trip to Alaska! Ebony took care of every detail, even the details we didn’t even know about. Knowing she was in our back pocket the entire time, gave us peace of mind to enjoy every minute of our vacation. We will continue to only use Ebony for all future travel! Highly recommend!
The Cooks
We recently returned from an unforgettable Alaskan cruise, and we owe a huge part of our amazing experience to our travel agent, Ebony. Organizing a trip for a group of 17 people from six different states is no small feat, but she handled it with incredible skill and professionalism.
From the very beginning, she kept us organized, providing detailed information and updates throughout the planning and packing process. Her recommendations for excursions, dining, and activities were spot-on, enhancing our journey in so many ways.
She consistently checked in with us, ensuring everything went smoothly and addressing any concerns promptly. Her dedication and attention to detail made our trip seamless and stress-free.
If you’re planning a trip and want exceptional service, look no further. We highly recommend Ebony for any travel needs.
Hank F.
Ebony took care of our Alaska trip from airplane reservations to Seattle, hotel and Seattle tour to cruise excursions to see wild bears and whale watching. Ebony handled all the details as well as provided recommendations for everything along the way. She kept track of everything and provided us with reminders of everything we needed to do. All we had to do was enjoy the Alaska cruise and the live the experience. It was fantastic! Every detail of the trip was meticulously arranged. Ebony answered all our questions as well as answering ones we hadn’t thought of but should have. She also handled last minute changes we wanted to make quickly and professionally.
The cruise itself was a dream with stunning views and wonderful excursions.
I highly recommend booking your Alaska cruise with Ebony!
Jennifer B.
The gang’s all here! Thanks Ebony for a fun trip! {Caribbean Cruise} It’s great to be able to message Ebony, and have her come up with a plan that I don’t have to worry about. We had a blast!!!
Shati R.
Ebony constructed the most amazing adventure for our family to Greece! All of our excursions were unique and tailor made to fit our wants and needs, with a young child. Ebony made sure that we were well taken care of through and quirks that came up. I can’t wait to plan our next trip with her!
Ashlyn G.
Ebony did a great job helping put together a magical trip for our family for my son’s 3rd birthday! She was able to go above and beyond what we expected and took care of everything we needed. She had great communication and was super easy to talk to and get a hold of. I would recommend anyone interested in bookings vacation to use her expertise!
Natalie C.
Ebony organized a 5 night trip to the Dominican Republic for my husband and me. It was our first time away in 10 years and our first time leaving our kids! From the exploratory call from the beginning until the time we took off, Ebony took care of everything! She listened to what we were looking for in a trip and provided the best layout for us. She provided excellent pointers on travel and packing prior to the trip and also helped us make sure we had all our ducks in a row prior to leaving. She checked in and was available to us when we had delays on our trip home. I can’t recommend Ebony enough! Hopefully it won’t be another 10 years before our next trip.
The Dukes
Ebony, once again you helped us have a fantastic trip and a very special honeymoon!! We never wanted to leave La Toc. We focused so much on being close together. We soaked up everything we could there. We experienced such friendly workers. It was like the Chik Fil A of resorts…No problem, no worries, my pleasure was every response. We were welcomed warmly, thoroughly taken care of, and sent home with a goodbye song.
Ebony made sure we needed for nothing, and that we were informed and prepared in every way. Our travel process was super easy and seamless. We can’t wait for the next time!!
Sue P.
The trip was amazing!! We I really liked having our free days spaced out in between the travel and tour guide days. We absolutely loved the spa in Hakone it was probably our favorite time! You were really clever with picking prime hotel locations! I am trying to put into words how well rounded the trip was and how I seemed to get to do virtually everything I wanted /expected from Japan. Thank you again for making our Japan dreams come true!
